Privacy Policy

Home | Privacy Policy

Last Updated: 18 March 2025
Effective Date: 1 March 2025

1. Introduction

This Privacy Policy explains how London College of Management and Leadership Education (LCMLE) (“we”, “our”, “the College”) collects, uses, stores, and protects personal information processed through our website and related services.

By using our website londoncml.org.uk or submitting information to us, you agree to this Privacy Policy.

LCMLE operates as:

  • A certificate-awarding educational institution

  • A professional training provider

  • An accreditation and approval body for training centres and institutions

We are committed to safeguarding your privacy and ensuring compliance with relevant data protection laws, including the UK General Data Protection Regulation (UK-GDPR) and Data Protection Act 2018.

2. Information We Collect

We may collect the following categories of personal information:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • Residential or mailing address

  • Date of birth

  • Academic history and qualifications

  • Professional experience

  • Course application details

  • Accreditation request details

  • Payment information (if applicable)

  • Identification documents (for verification)

  • Documents submitted for course registration or accreditation

  • Information submitted via contact forms or enquiry forms

B. Automatically Collected Information

Through cookies and analytics tools, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Duration of visit

  • Referral sources

C. Third-Party Data

We may receive information from:

  • Verification bodies

  • Partner institutions

  • Payment service providers

  • Accreditation applicants

  • Government or regulatory agencies (if required)

3. How We Use Your Information

We use your information for purposes such as:

A. Academic & Training Services

  • Processing course applications

  • Issuing certificates and transcripts

  • Managing online course registrations

  • Maintaining academic records

  • Supporting verification requests

B. Accreditation Activities

  • Processing accreditation applications

  • Evaluating training centres or institutions

  • Issuing accreditation certificates

C. Communication & Support

  • Responding to enquiries

  • Providing updates on programmes

  • Sending administrative or service-related messages

D. Security & Compliance

  • Identity verification

  • Prevention of fraud

  • Compliance with legal obligations

E. Marketing (Optional Consent)

  • Newsletters

  • Course announcements

  • Events and workshop promotions

You may opt out of marketing at any time.

4. Legal Basis for Processing

We process your data under the following bases:

  • Contractual necessity – to provide educational or accreditation services

  • Legitimate interest – to maintain accurate records and academic integrity

  • Legal obligation – when required by law

  • Consent – for marketing or optional activities

5. How We Store & Protect Your Information

We implement industry-standard security measures including:

  • Secure servers

  • Encrypted data transmission

  • Access restrictions

  • Regular security audits

  • Password-protected internal systems

We do not sell or share your personal information for commercial profit.

6. Sharing Your Information

We may share data with:

  • Accreditation reviewers

  • Academic partners

  • Payment processors

  • Verification agencies

  • Regulatory or law-enforcement authorities (when required)

All third parties are required to respect the confidentiality of your data.

7. International Data Transfers

If information is transferred outside the UK, we ensure:

  • Adequate protection measures

  • Standard contractual clauses

  • Compliance with UK-GDPR transfer requirements

8. Cookies & Tracking Technologies

Our website uses:

  • Essential cookies

  • Analytics cookies

  • Functionality cookies

You may disable cookies from your browser settings, though some features may not function properly.

9. Data Retention

We retain:

  • Academic records permanently, to support certificate verification

  • Application and accreditation data for at least 7 years

  • Financial records for 6 years (legal requirement)

  • Marketing data until you unsubscribe

10. Your Rights

Under UK-GDPR, you may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of certain data

  • Restriction of processing

  • Data portability

  • Withdrawal of consent (for marketing)

Requests should be emailed to: info@londoncml.org.uk

11. Children’s Privacy

We do not knowingly collect information from children under 16 without parental or guardian consent.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised date.

13. Contact Us

London College of Management and Leadership Education (LCMLE)
Email: info@londoncml.org.uk
Website: https://londoncml.org.uk